Administrative and After Care Support, Entertainment and Specialized Services
Onsite Partners, Inc.Nashville, Tennessee, United States
Posted December 5, 2025
Full Time
About the Company
Onsite Wellness Group is a family of brands that provide emotional wellness and hospitality initiatives, in-person and digitally, including Onsite Workshops, Milestones, Onsite Adventures, Onsite Entertainment, The Onsite Foundation, Onsite Digital, Miles Adcox, Human School, Orchard Hill, and The Oaks.
Job Description
The Administrative & After Care Support role ensures the smooth and efficient flow of operations, communication, and client coordination across admissions, intakes, discharges, and aftercare follow-up. The position will deeply shape the client journey and requires reliable transportation and ability to commute between Nashville, TN and Cumberland Furnace, TN.
Requirements
- Serve as the administrative backbone of the ESS team, managing phones, emails, faxes, documents, and daily office tasks
- Support the entire registration and paperwork process — uploading documents, tracking outstanding items, sending confirmations, reviewing referrals, and coordinating next steps with key stakeholders
- Maintain and update databases, ensuring the integrity, accuracy, and timeliness of client information across systems
- Assist with research, report preparation, correspondence, scheduling, visitor coordination, conference calls, and meeting logistics
- Receive and evaluate incoming calls, memos, reports, and requests — determining significance and routing appropriately
- Meet with clients and clinical teams to build individualized aftercare plans and contribute to continuing care discussions
- Provide consistent follow-up after discharge to ensure continuity of care, offering support, intervention, and connection to resources
- Maintain, grow, and refine referral networks and resource lists to provide clients with the most effective and personalized aftercare recommendations
- Prepare bimonthly reports evaluating aftercare effectiveness, outcomes, and opportunities for improvement
- Serve as a culture keeper by embodying the ANCHOR values and delivering Healing Hospitality in every interaction
Benefits
- Competitive base pay with discretionary bonus opportunities
- Medical, dental, vision, disability, and life insurance
- 401(k) with company match up to 4%
- Attractive Paid Time Off policies
- Ability to participate in Onsite’s workshops
- Company Employee Assistance Program
