Client Care Support Specialist - Overnight (Contract)

The Client Care Specialist - Night is responsible for supervising, supporting and providing excellent customer care for clients, families and referral sources in relation to the programs in a manner that is consistent with the philosophy, values, policies and procedures of Onsite.

Requirements

• High school education with college level training in relevant field preferred
• 12 step/recovery/counseling knowledge helpful
• Three years of experience in residential treatment setting preferred
• flexible and able to adapt to changes
• Understanding of trauma specific issues and sensitivity in providing trauma informed care
• Ability to maintain composure when managing crisis situations and implement de-escalation techniques required