Senior Technical Support Engineer
OomnitzaIreland
Posted November 19, 2025
Full Time
About the Company
Oomnitza is a fast-growing business that is venture-backed by top investors, with a mission to deliver outstanding technical support and exceed customer expectations.
Job Description
Oomnitza is seeking a skilled Tier 2 Support Engineer to provide top-tier technical support to customers, troubleshooting complex problems and utilizing expertise in Jinja2/Python, SQL, and log analysis.
Requirements
- 3+ years experience in a Tier 2 support role
- Strong proficiency in Jinja2/Python
- Solid understanding of SQL
- Experience working with Fortune 500 companies
- Experience creating and troubleshooting workflows
- Experience with Webhooks, Jira, and Zendesk
Benefits
- Healthcare for dependents and spouse
- Dental & Vision Insurance
- Employee equity plan
- Health Insurance for spouse and dependents
- Pension, Life insurance and Income protection
- Remote working & flexible work schedules
- Working from home equipment allowance
