Customer Success Manager

The Customer Success Manager is responsible for building and maintaining strong relationships with assigned accounts to ensure high levels of customer satisfaction and ROI. The role requires a passionate and experienced individual to help customers achieve their business goals by leveraging AspenTech's solutions and collaborating with internal teams.

Requirements

• Bachelor's Degree in a engineering or business related field, or equivalent relevant experience
• 5+ years of experience in Customer Relationship Management / Customer Success Management / Project Management or equivalent relevant experience
• Excellent communication skills, both written and verbal
• Excellent project management, time management skills, organization skills, and attention to detail
• A verifiable track record of consistently meeting and exceeding financial goals or business objectives