Title Issue Specialist
OPENLANEKansas City, Missouri, United States
Posted October 1, 2025
Full Time
About the Company
OPENLANE is a technology company building the world's most advanced—and uncomplicated—digital marketplace for used vehicles.
Job Description
At OPENLANE, we are seeking a Title Issue Specialist with experience in title processing and automotive customer service. The ideal candidate will have a minimum of 3 years of experience in vehicle title processing and a strong customer-first mindset.
Requirements
- 3+ years of experience in vehicle title processing
- Excellent written and verbal communication skills
- Exceptional attention to detail, coupled with strong organizational abilities
- Proficiency in problem-solving, with a talent for identifying successful outcomes
- Ability to troubleshoot and resolve end-user issues or appropriately escalate them
Benefits
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs