Senior Cloud Support Engineer
OracleNew York, United States
Posted October 7, 2025
Full Time
About the Company
Oracle provides cloud infrastructure, software and autonomous database solutions to help organizations innovate and grow.
Job Description
As a Senior Cloud Support Engineer at Oracle, you will be responsible for delivering post-sales support to customers, resolving non-technical inquiries, and acting as a technical advocate. This involves troubleshooting Oracle products, understanding customer needs, and assisting internal employees. The role focuses on resolving problems related to installation, maintenance, and usage, and requires independent research and problem-solving skills.
Requirements
- Understanding of Oracle products
- Experience in multiple platforms
- Experience in multiple platforms
Benefits
- Competitive benefits
- Flexible medical, life insurance, and retirement options
- Volunteer programs
- Inclusion programs