As a Technical Analyst 3-Support, you will deliver post-sales support and solutions to the Oracle customer base, resolving technical and non-technical customer inquiries via phone and electronic means.
Requirements
- Resolving post-sales non-technical customer inquiries via phone and electronic means
- Technical questions regarding the use of and troubleshooting for Electronic Support Services
- Facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues
Benefits
- Flexible medical options
- Life insurance
- Retirement options
- Volunteer programs