As a Technical Analyst 3-Support, you will deliver post-sales support and solutions to Oracle customers, resolving technical inquiries and facilitating customer relationships with Support.
Requirements
- Resolving post-sales non-technical customer inquiries via phone and electronic means
- Providing technical advice and assistance to internal Oracle employees on customer situations and escalated issues
- Acting independently to research and develop solutions to customer issues
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs to give back to the community