Source to Settle (StS) Associate Specialist - Payments

The Associate Specialist will contribute to ensuring all StS processes and transactions comply with accounting standards, policies, SOX and statutory requirements. Will also provide input to the global process owner group for operational opportunities for process and control design, as well as vendor experience.

Requirements

• Deliver services in accordance with agreed Service Level, Controls and Governance
• Help to manage process risk by adhering to policies and internal controls, comply with StS guidelines, ensuring process and SOX controls are executed in a timely and accurate fashion to ensure our control environment remains robust
• Bring a process improvement focus, supporting implementation of best practices and a project management discipline
• Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies
• Support training, accuracy, and timely delivery of work outputs
• Engage and initiate with process Owners and other ESS FS Center colleagues to help identify opportunities to drive efficiencies through continuous improvement
• Ensure professional and detailed process and related internal control documentation exits such as global SOPs, Regional Work Instructions in coordination with the StS Global Process Owner & ICC
• Provide consultative support to our outsource partners in Genpact Dalian and ensure timely resolution of issues
• Resolve escalated queries in accordance with agreed SLAs
• Collaborate cross functionally within the company/vendors/employees to resolve process and/or technical issues across Athena and associated STS systems
• Support Internal Stakeholders:
• Participate in process changes and improvements
• Deliver 'world-class service' experience for vendors, fellow employees, and stakeholders.
• Cross-functional collaboration
• Perform a variety of responsibilities within the Source to Settle (StS) tower as requested

Benefits

• Annualized Salary Range