Soft Services Supervisor

The Soft Services Supervisor will oversee the daily delivery of Soft Services operations within the FM Property-based Team, working closely with the FM Contractor. This role involves ensuring service delivery adherence to the FM Contract, overseeing site supervision, and identifying cost-saving initiatives. The supervisor will support site implementation and oversee Reactive/Emergency works.

Requirements

• General awareness of the Soft Services approach of the FM Strategy and skill
• Detailed knowledge of the FM Contract specifications
• Scheduling site supervision activities
• Implement the Soft Services enabling SOPs
• Collaborate with the FM Contractor
• Ensure high quality service delivery
• Appraise the adequacy of the Soft Services and provide relevant data
• Support future demand forecasting
• Identify cost saving initiatives
• Supervise day-to-day operation
• Oversee reactive/emergency works
• Utilize the FM Department's Strategic Asset Management Plan (SAMP)
• Fluent in verbal and written English
• Arabic desirable