Customer Support Specialist (m/w/d)
OstromBerlin, Germany
Posted January 9, 2026
Full Time
About the Company
Ostrom is a Berlin-based Certified B Corp™ digital energy platform that delivers affordable, 100% renewable electricity to German households without long-term contracts, offering flexible monthly tariffs. The company provides real-time consumption monitoring and tariff control through its app, and has introduced dynamic pricing, electric-vehicle charging integration, and plans to add smart-meter support. Ostrom’s commitment to sustainability is matched by its customer-centric approach, featuring bilingual support and a transparent market-price model. The firm cultivates a remote-focused, trust-based culture, positioning itself to become Europe’s leading B2C energy platform by 2030.
Job Description
We are looking for a passionate Customer Support Specialist to join our team in building Europe’s leading energy management platform, with a focus on fair, clean energy for everyone.
Requirements
- Passionate about energy management and sustainability
- Excellent communication and problem-solving skills
- Ability to work in a dynamic and open environment
Benefits
- Annual learning budget
- Company-pension scheme
- Company events
- Discounted gym membership
- Public transport ticket
- E-bike or e-moped
- Futurebens or monthly vouchers
