Customer Marketing Manager
OwnerUnited States • Canada
Posted October 4, 2025
115000 - 140000 USD year
Full Time
About the Company
Owner.com is a software platform designed to help local restaurants compete with national brands by providing a proven system for online growth. The company's core offering includes tools that simplify the digital marketing process for independent restaurateurs, enabling them to succeed in the evolving online landscape. What sets Owner apart is its focus on delivering practical solutions rather than an overwhelming array of options, making it easier for local businesses to thrive.
Job Description
The company is seeking a Customer Marketing Manager to drive customer retention and growth. This role involves designing and executing programs focused on onboarding, feature adoption, and ongoing customer support, working closely with Customer Success and Product Marketing. The position is 100% remote, based in the United States or Canada.
Requirements
- 4+ years’ experience in customer marketing, lifecycle marketing, or product marketing (B2B SaaS or B2C at scale).
- Proven ability to influence customer behavior through effective content and communications.
- Strong storyteller with excellent writing skills across channels.
- Comfortable working cross-functionally, especially with Customer Success and Product Marketing.
- Analytical mindset — able to measure the impact of campaigns and optimize for retention.
- Excitement to be part of a growing team.
Benefits
- Comprehensive health coverage
- Remote-first workplace
- Unlimited PTO
