Contact Center Manager
Pacifica ContinentalBuenos Aires, Autonomous City of Buenos Aires, Argentina
Posted April 5, 2025
Full Time
About the Company
Pacifica Continental is a global recruitment firm specializing in strategic positions across various industries.
Job Description
We are currently working with a leading global electronics company in search of a Contact Center Manager to join their team! The successful candidate will be responsible for managing the contact center operation, maximizing customer satisfaction, and providing efficient solutions to customers.
Requirements
- Graduated student from the careers of Administration, Psychology Industrial Engineering or similar
- At least 5 years of experience in Customer Service, Customer Care or Customer Experience
- Leadership of operations of Contact Center/Customer Relations/Call Center
- CRM platform