Customer Service Team Manager

Manage and direct a team of customer service representatives to ensure timely and effective resolution of customer inquiries and complaints. Foster a positive work environment and lead by example to drive team performance and growth.

Requirements

• 3+ years of experience in customer-facing leadership roles
• Experience in team management and development
• Excellent communication and problem-solving skills
• Strong analytical and time management skills
• Ability to multitask and prioritize tasks effectively
• Strong leadership skills with ability to motivate and inspire team members
• Bilingual or multilingual skills
• Degree in Business Administration, Marketing, or related field

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Discounts on company products and services