Business Systems Manager
PanoptoPittsburgh, Pennsylvania, United States • London, England, United Kingdom • Singapore
Posted October 21, 2025
130000 - 140000 USD year
Full Time
About the Company
Panopto is a leading provider of video capture, storage, and search technology, helping businesses and universities create secure, searchable video libraries of institutional knowledge. With a focus on innovation and user-centric design, Panopto serves over 10 million end users worldwide, including Fortune 1000 companies and prestigious academic institutions. Headquartered in Pittsburgh with global presence, the company is recognized for its rapid growth and commitment to remote work culture.
Job Description
Panopto is seeking a strategic Business Systems Manager to lead their business systems function within the Information Technology team. This role requires a systems thinker who understands how business systems support strategic outcomes and aligns with company priorities. The ideal candidate will manage Salesforce and integrated systems, optimize architecture, and act as a key contributor in annual planning.
Requirements
- 5–7+ years of experience in Salesforce administration, business systems, sales operations, or business analysis.
- 1 or more relevant Salesforce certifications (e.g., Salesforce Certified Platform Administrator, Salesforce Certified Business Analyst, Salesforce Certified CPQ Administrator) is a plus.
- Strong knowledge of Salesforce Sales Cloud (Service Cloud, APEX, and CPQ experience is a must, Salesforce CPQ a bonus).
- Demonstrated ability to influence, prioritize, and make trade-offs based on business goals.
- Excellent communication, project management, and stakeholder engagement skills.
Benefits
- Competitive base pay
- Opportunity to enroll in benefit programs (health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, paid and unpaid time away from work)
