Quality Assurance Coordinator

As a Quality Assurance Coordinator, you’ll take a lead role in ensuring the Enrollment Team delivers high-quality, compassionate, and effective interactions with prospective families. This team serves as the first point of contact for individuals considering ACCEL schools, and your work will ensure their experience meets our highest standards from the very beginning.

Requirements

• 3-5+ years of experience in quality assurance, coaching, training, or a related operational role
• Experience with quality auditing, coaching, and feedback
• Familiarity with quality tools and processes
• Ability to design and implement new QA processes
• Strong analytical and problem-solving skills
• Effective listening and communication skills
• Ability to work in a fast-paced environment
• Comfort with ambiguity and rapid change
• Desire to learn new technologies

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance