Technical Support Engineer (Greece)
PantherAthens, Attica, Greece • Milwaukee, Wisconsin, United States
Posted October 29, 2025
Full Time
About the Company
Panther is a cloud security monitoring platform that offers flexible defense solutions with streaming data analysis, programmable detections, and seamless cloud integration. Unlike traditional SIEMs, Panther empowers teams to optimize costs, accelerate incident response, and achieve cross-system visibility at scale. The company specializes in cloud-native SIEM, big data, and security data lakes, providing a distinctive approach to information security that is both scalable and efficient.
Job Description
Panther Labs is seeking a Technical Support Engineer to provide technical support to customers. The role involves troubleshooting complex issues, collaborating with engineers, and improving team workflows. This position offers an opportunity for professional growth within a dynamic and remote-first company focused on cybersecurity.
Requirements
- Establish strong relationships with customers
- Utilize engineering skills to troubleshoot technical issues
- Proactively identify and improve team workflows
- Collaborate with engineers in Greece and the U.S.
- Advocate for the customer experience
- Build tools and processes for the Support team
- Share customer insights with stakeholders
- Must reside in Greece
Benefits
- Remote-friendly
- Equity
- Unlimited PTO
- Healthcare Stipend
- Remote Worker Stipend
- Home Office Stipend
