Implementation Associate

Parachute Health is transforming post-acute care through a digital ordering platform for medical equipment and supplies. Join our team and make a difference in patient care by supporting the onboarding of Home Medical Equipment (HME) Providers, providing end-to-end supplier support, and leading end-user training and enablement.

Requirements

• Experience with set-up, configuration, or administration of a SAAS product (healthcare or healthcare adjacent)
• 1-3 years in a customer-facing role preferred
• Proficiency in using standard office software, email and collaboration tools
• Experience using Excel (advanced), analytics platform, CRM, and JIRA
• Strong verbal and written communication skills, with experience interfacing with external customers
• Task and Time Management
• Attention to Detail
• Adaptability and Problem-Solving

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Plan
• Remote-First Company with the option to work at our New York City office
• Equity Incentive Plan
• Annual Company-Wide Bonus (up to 15%)
• Flexible Vacation Policy
• Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
• Monthly Internet Stipend
• Annual Home Office Stipend
• Co-Working Space Reimbursement