Technical Support Engineer
Partner One CapitalTexas, United States
Posted September 9, 2025
Full Time
About the Company
PartnerOne acquires and grows enterprise software companies for the long term. We have very strong financial resources, combined with an agile and entrepreneurial mindset. We move quickly and decisively, free from bureaucracy or red tape, ensuring a smooth and fair acquisition process. Whether it’s a divestiture, restructuring or carve out, we provide a fast and seamless transition. Once acquired, we invest in sustainable growth—leveraging our deep industry expertise, shared resources, and global network to strengthen each business. We build our companies for the future, ensuring stability for customers, partners and employees.
Job Description
We are seeking a Technical Support Engineer II to join our global Customer Support team. This role focuses on troubleshooting complex customer issues, collaborating with engineering and product teams, and driving customer satisfaction through effective solutions. The ideal candidate will have a strong technical background and eagerness to grow into a subject matter expert.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 3–5 years of experience in Technical Support, System Administration, or a related role
- Strong troubleshooting skills in at least two of the following areas: Operating Systems, Networking, Security Technologies
- Excellent problem-solving, analytical, and communication skills
- Ability to handle high-pressure situations with professionalism and empathy
Benefits
- Competitive compensation
- Professional growth with learning and certification opportunities
- Collaborative, diverse, and fast-paced work environment
