Customer Success Manager
Path RoboticsColumbus, Ohio, United States
Posted August 29, 2025
Full Time
About the Company
Path Robotics is a leading provider of robotic solutions for manufacturing, specializing in welding automation. Founded by Andy and Alex Lonsberry, the company leverages AI and machine learning to automate high-volume, repetitive tasks, ensuring safety and productivity in industrial settings. Path Robotics offers a range of services including robotics and automation, software solutions, and manufacturing support, helping manufacturers meet growing demands with efficiency and precision.
Job Description
Path Robotics is seeking a bilingual Customer Success Manager to build relationships with customers, ensure they are getting maximum value from their products, and contribute to future growth. This role focuses on providing excellent customer support, acting as a liaison between product, engineering, and sales teams. The ideal candidate will be passionate, detail-oriented, and dedicated to providing exceptional customer service.
Requirements
- Fluent in English and Spanish (written and spoken)
- Experience communicating technical concepts to non-technical audiences
- Ability to negotiate with executives
- Customer-obsessed with a passion for value delivery
- Adaptable and detail-oriented
- Familiarity with a tech startup environment
Benefits
- Free lunch
- Flexible PTO
- Medical, Dental and Vision insurance
- Parental leave
- Referral bonus
- 401k
