Customer Success Manager

PatientIQ is a healthcare technology company focused on improving patient outcomes through data-driven care. The Customer Success Manager role supports the day-to-day operations of clinical registry programs, coordinating projects, managing deadlines, and ensuring high customer satisfaction. This is a client-facing position ideal for individuals passionate about data and enhancing healthcare.

Requirements

• 3–5 years of professional experience in project management, account management, or program coordination in a healthcare, SaaS, or data-driven environment.
• Familiarity with clinical registries, healthcare data workflows, or quality reporting is a strong plus.
• Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Strong verbal and written communication skills.
• Experience with project management tools (e.g., Asana, Trello), CRM platforms (e.g., Salesforce), or productivity tools (e.g., Notion, Google Suite).
• Bachelor’s degree required; background in health sciences, public health, or a related field is preferred.

Benefits

• Great Benefits
• additional perks including 401K
• Flexible Time Off
• World-Class Team