Portuguese Speaking Customer Care Agent

Patrique Mercier Recruitment ES is seeking a Portuguese-speaking Customer Care Agent to deliver exceptional service to Portuguese-speaking clients. The role focuses on addressing inquiries, troubleshooting issues, and ensuring a positive customer experience, with a strong emphasis on building rapport and customer satisfaction. Fluency in Portuguese is essential.

Requirements

• Fluency in Portuguese (spoken and written)
• Nationality & native language specification in CV/Cover Letter
• Experience in customer service or similar role (advantageous)
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and customer-focused attitude
• Independent and collaborative work style
• Familiarity with CRM systems & customer service software (plus)

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package
• Free Greek Lessons, discounts and other perks