French Speaking End User Support Specialist

Patrique Mercier Recruitment FR is seeking a French-speaking End User Support Specialist to provide exceptional customer service to French-speaking clients. The role involves addressing technical issues through various channels, training users, and collaborating with technical teams to resolve complex problems.

Requirements

• Fluency in French and English
• Strong communication skills in written and spoken form
• Experience in end user support or a similar customer service role (preferred)
• Strong analytical and troubleshooting skills
• Excellent customer service orientation
• Familiarity with support ticketing systems and remote support tools (advantageous)
• Ability to manage multiple tasks and work autonomously
• Passion for technology and a commitment to continuous professional development

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year