German Speaking Customer Service for Finance industry

Patrique Mercier Recruitment FR is seeking a German-speaking Customer Service Representative for the finance industry. The role involves providing excellent customer support to German-speaking clients through various channels, handling inquiries related to financial products, resolving complaints, and maintaining up-to-date knowledge of company services. Candidates should be fluent in both English and German and possess strong communication and analytical skills.

Requirements

• Fluency in German and English, both written and spoken.
• Previous experience in customer service, preferably in the finance industry.
• Strong communication skills and a customer-oriented attitude.
• Ability to handle sensitive financial information with discretion and professionalism.
• Proficiency in customer service software and Microsoft Office Suite.
• Detail-oriented with strong analytical and problem-solving skills.
• A proactive approach to learning about financial products and improving service delivery.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Extra Salaries Per Year
• Fully Paid Training
• Fully Paid Relocation Package
• Free Greek Lessons
• Discounts and other perks