Emergency Service Coordinator
Paul Davis Restoration of Southeast St. Louis, MOMissouri, United States
Posted May 6, 2025
34000 - 42000 USD year
Full Time
About the Company
Paul Davis Restoration of Southeast St. Louis, part of a national franchise network founded in 1966, specializes in comprehensive disaster recovery for residential, institutional, and commercial properties. The company offers a full suite of services—including water and mold mitigation, fire restoration, property damage reconstruction, and remodeling—to address fire, water, storm, and mold damage. With over 50 years of service in Southeast St. Louis and Metro East Illinois, it combines local expertise with the resources and quality standards of a 300‑plus franchise network. This blend of deep regional knowledge and national support enables Paul Davis to deliver rapid, reliable, and customized restoration solutions to its community.
Job Description
Paul Davis Restoration is seeking a detail-oriented Emergency Service Coordinator to join their team. The role focuses on supporting customers and internal teams by coordinating restoration services, handling communication, and ensuring accurate documentation. The company values compassion and leadership and serves clients recovering from disasters.
Requirements
- Serve as the first point of contact for customers via phone and email
- Coordinate job intake, dispatch, and ongoing communication
- Collect, review, and manage job documentation
- Provide support to emergency mitigation teams
- Track job progress and follow up on outstanding items
- Assist with administrative tasks and team projects
- Maintain a positive and empathetic approach in all customer interactions
Benefits
- Competitive hourly pay
- Opportunities for growth
- Supportive work environment
- Impactful work helping people recover