Customer Success Engineer
PaveEngland, United Kingdom • San Francisco, California, United States • New York, New York, United States • Salt Lake City, Utah, United States
Posted October 14, 2025
53000 - 102000 GBP year
Full Time
About the Company
Pave is a leading compensation management platform that offers real-time data and AI-powered workflows to help modern enterprises manage their employee investments effectively. With services including benchmarking, data analysis, software solutions, and communication tools, Pave empowers companies like Atlassian, Block, Coinbase, and many others to make informed pay decisions and build trust with both leaders and employees.
Job Description
Pave is building a leading compensation platform using AI and machine learning, focusing on 8,500+ companies and $190+ billion in total compensation spend. The company is seeking a Customer Success Engineer to onboard and manage a team of 30-40 customers, ensuring successful implementation of their platform and long-term relationships. This role involves partnering with cross-functional teams to deliver solutions and grow customer satisfaction.
Requirements
- 2-5 years of experience as a Customer-facing Project Manager, Customer Success Manager, or Implementation Manager at a SaaS company.
- Meticulous project management skills.
- Creative problem-solving abilities.
- Strong customer outcomes focus.
- Comfortable working autonomously and in a fast-paced startup environment.
Benefits
- Competitive compensation
- Comprehensive Health Coverage
- Time off & Flexibility
- Meals & Snacks
- Professional Development
- Family Support
- Commuter Assistance
- Vision