Customer Success Engineer, Manager
PaveNew York, New York, United States
Posted September 21, 2025
174000 - 180000 USD year
Full Time
About the Company
Pave is a leading compensation management platform that offers real-time data and AI-powered workflows to help modern enterprises manage their employee investments effectively. With services including benchmarking, data analysis, software solutions, and communication tools, Pave empowers companies like Atlassian, Block, Coinbase, and many others to make informed pay decisions and build trust with both leaders and employees.
Job Description
Pave is a leading compensation platform combining real-time compensation data with AI/ML expertise. They are seeking a Customer Success Engineering Manager to join their Revenue Org, focusing on onboarding, managing, and scaling a team of 30-40 customers. This role involves building customer relationships, resolving issues, and ensuring successful product adoption. The team works closely with Sales, Support, Marketing, and Product teams.
Requirements
- 5+ years of experience in a technical customer-facing role.
- 0-2 years of management experience leading technical teams.
- Strong technical aptitude with ability to understand complex systems.
- Exceptional problem-solving skills.
- Track record of building and scaling processes.
Benefits
- Life Insurance
- Dental Insurance
- Vision Insurance
- Equity
- Flexible PTO
- Lunch & Dinner Stipend
- Training Budget
- Commuter Assistance
- Parental Leave