Technical Customer Service Advisor
Paxton AccessEngland, United Kingdom • Melbourne, Victoria, Australia • Paris, Ile-de-France, France • Cape Town, Western Cape, South Africa
Posted October 31, 2025
Full Time
About the Company
Paxton is a global brand with nearly 40 years of experience, known for its innovative technology solutions.
Job Description
Paxton is seeking a Technical Customer Service Advisor to provide first-class customer support to UK installers and customers. The role involves troubleshooting installation issues, resolving sales/returns, and collaborating with other teams. Paxton emphasizes a vibrant, collaborative work environment.
Requirements
- Passionate about providing excellent customer service.
- Excited to learn about Paxton's products and technologies.
- Confident in communicating with customers.
- Ability to troubleshoot and diagnose installation issues.
Benefits
- Social calendar with wine tasting, cooking classes, onsite yoga
- Private medical insurance and healthcare cash-back plan
- Discounted fitness memberships
- Recognition program from Best Companies
