Senior Researcher - Product & Market Insights

Senior Researcher drives customer understanding across Payoneer's ecosystem, leading multi-workstream, cross-functional research to inform product strategy and company priorities.

Requirements

• 6+ years of experience as a Researcher, ideally in fintech or monetisation domains.
• Strong understanding of how research informs decisions across product, marketing, and R&D in a fintech or B2B context.
• Proven experience in analytical product research work.
• Understanding of customer journeys and PLG techniques — able to contribute to conversion and engagement strategies.
• Critical thinker with strong problem-solving and prioritisation skills.
• Ability to communicate complex insights simply and persuasively to senior stakeholders.
• High business acumen and proven influence on priorities and key performance indicators.
• Ability to manage conflict and maintain trusted relationships across functions.