Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. This is a first-line people management role, responsible for leading a team of up to 10 analysts and reporting into senior compliance leadership.
Requirements
- Plan and oversee the team’s schedule, development plans, performance monitoring, annual reviews, and ensure resource management aligns with priorities and capacity.
- Set clear KPIs and accountability metrics for team members, track progress, address gaps, and provide feedback, training, and career growth guidance.
- Mentor and develop staff, resolve team conflicts, and promote a collaborative, high-morale environment.
- Develop and manage process flows documentation, including team procedures and controls testing methodologies, in support of senior management.
- Support teams in managing compliance controls within compliance frameworks, evaluating design and operating effectiveness, and promoting innovation and operational excellence.
- Enhance automation and streamline controls testing.
- Maintain up-to-date knowledge of internal policy updates and first line of defense (1LoD) procedures.
- Supervise compliance assurance testing across control areas, ensure quality and timely execution, coordinate follow-up on findings, finalize testing reports, and oversee remediation and closure validation.
- Provide insightful testing outcomes and key metrics and support the management with delivering regular MI reports and reporting packs for governance committees and boards.
- Respond to data requests from internal and external auditors.
Benefits
- 25 days annual paid leave
- 4 days paid volunteering time a year through our Paysafe Giving initiative
- Health insurance
- Sports card
- Team events
- Company discounts
- Variety of soft skills, business and technical training programs
