Front Desk Agent (FT)
Peregrine HospitalityNorfolk, Virginia, United States
Posted December 11, 2025
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Full Time
About the Company
Peregrine Hospitality, formerly KSL Resorts, is a global leader in hospitality, travel, and leisure investment, managing 92 premium properties across 28 markets, including resorts, hotels, clubs, and select‑service venues. The company specializes in resort development, luxury resort management, asset management, and advisory services, delivering tailored experiences that reflect each destination’s heritage, landscape, and culture. By combining deep industry expertise with a worldwide sales network, Peregrine delivers unparalleled guest experiences and robust investment returns. Its distinctive focus on creating unique, culturally resonant properties positions it as a preferred partner for investors and travelers seeking premium, immersive hospitality solutions.
Job Description
Front Desk Agent responsible for greeting guests, processing payments, handling cash, and maintaining accurate financial records. Must possess effective communication skills, basic computer skills, and attention to detail.
Requirements
- Greet and welcome guests upon arrival
- Register guests into the computer system
- Handle cash and balance the cash drawer
- Provide guests with information about hotel facilities and local attractions
- Assist guests with check-out
- Field guest complaints and resolve issues
- Maintain extensive knowledge of the hotel's services and facilities
- Follow hotel policies and procedures
- Participate in upselling and promoting marketing programs
Benefits
- Equal Opportunity Employer
- Disability Accommodation Available