Senior Product Owner with Customer Service and Acqueon-Dialer campaign management experience

Perficient is a global AI-first consultancy seeking a Senior Product Owner with Customer Service and Acqueon-dialer campaign management experience to lead initiatives independently and collaborate effectively within an Agile Scrum team.

Requirements

• Lead product ownership for the Acqueon Dialer platform
• Partner with business stakeholders to define and deliver campaign strategies and enhancements
• Gather and document business requirements, translate them into actionable user stories, and manage a well-prioritized product backlog
• Collaborate closely with developers and QA teams to ensure features are developed, tested, and deployed according to specifications and sprint goals
• Provide production support for incident resolution and defect management
• Create and deliver professional presentation decks to communicate new or enhanced capabilities to business stakeholders
• Leverage data to tell a clear, compelling story and support informed decision-making

Benefits

• Career growth opportunities
• Balanced work-life schedule
• Purpose-driven work environment