Customer Success Manager

Customer Success Manager to help increase breeder market penetration and retention across the UK, ensuring breeders are active, engaged, supported, and achieving success on the platform.

Requirements

• 3+ years in Customer Success, Account Management, Inside Sales, or a relationship-driven commercial role.
• Experience managing multiple small-business accounts.
• Strong objection-handling capability.
• Familiarity with CRM systems (HubSpot preferred).

Benefits

• Competitive base salary (benchmark range £40,000–£50,000, dependent on experience)
• Performance-based bonus aligned to activation, retention, and adoption outcomes
• Flexible working arrangements
• Travel expenses covered for breeder visits and events