Customer Success Specialist

Petra Brands is seeking a Customer Success and Operations Specialist to support Business Development operations. The role involves providing operational and administrative support to the Business Development Lead, managing customer service tasks, handling logistics, and updating data. It's a remote position focused on operational excellence and client satisfaction.

Requirements

• Provide operational and administrative support to the Business Development Lead.
• Manage day-to-daycustomer service tasks, including responding to customer emails and coordinating resolutions.
• Handle logistics and order management, including document preparation, order tracking, and vendor coordination.
• Maintain and update data sheets and reports.
• Assist with paperwork and filings.