System Support Analyst
Pierce Technology CorpGreenville, South Carolina, United States
Posted April 21, 2025
Full Time
About the Company
The Pierce team has been at the forefront of providing exceptional technical and workforce solutions to leading companies and professionals for over three decades. Our mission is to empower organizations, helping them navigate even their most complex challenges with confidence. With an in-depth understanding of the latest trends, processes, and skillsets across various technical niches, we are well-equipped to drive your growth and surpass industry expectations.
Job Description
This full-time System Support Analyst role involves assisting with the implementation of technical systems, providing expert support to multiple teams (Service Desk, Corporate Support), and resolving issues with a focus on customer communication and prioritization. Strong organization, communication, and problem-solving skills are essential.
Requirements
- Bachelor's degree preferred, preferably in an IT or Systems Administration discipline
- Minimum 2-year experience as a support analyst
- Minimum 2-year experience implementing enterprise applications and hardware
- A+ certification or equivalent preferred
- 2-year experience supporting Apple iPad
- In-depth knowledge of MDM and Network monitoring systems
- Ability to clearly communicate with vendors and stakeholders
- Extensive problem-solving and technical knowledge in retail technology
- Ability to multitask and balance competing priorities
- Ability to work evenings, weekends, and holidays
