Account Manager

We're looking for an Account Manager to join our Account Management & Customer Success team. The successful candidate will be responsible for managing PitchBook's core customer relationships, achieving sales and retention goals, and driving growth opportunities within existing client accounts.

Requirements

• Achieve sales and retention goals measured quarterly
• Act as primary point of contact and business partner for a dedicated portfolio of PitchBook's core clients
• Identify growth opportunities to expand existing user base within a portfolio of accounts
• Develop and own the long-term strategy for client accounts
• Conduct client demonstration sessions to highlight the benefits of the PitchBook platform
• Work collaboratively with Customer Success Managers and Customer Success Associates to strategize on account retention and growth opportunities
• Efficiently and thoroughly manage your pipeline and oversee the end to end sales cycle
• Use various tools and platforms to effectively manage client relationships, including Catalyst, Salesforce, Tableau, and Gong

Benefits

• Private medical insurance
• Dental scheme
• Additional medical wellness incentives
• Life cover
• Paid sabbatical program after four years
• Paid parental leave
• Education subsidies
• Robust training programs on industry and soft skills
• Minimum 25 days annual leave and volunteer days
• Employee resource groups
• Company-wide events
• Employee referral bonus program
• Quarterly team building events
• 10% Pension contribution
• Income protection
• Shared ownership employee stock program
• Transportation stipend