People Operations Manager
PlainSan Francisco, California, United States • London, England, United Kingdom
Posted January 7, 2026
100000 - 150000 USD
Full Time
About the Company
Plain delivers a high‑performance AI‑powered support platform that empowers businesses to launch customer service solutions quickly and scale with confidence. Leveraging a world‑class API, the platform integrates seamlessly with internal tools, operations, and multi‑channel support channels to provide real‑time technical and post‑sales assistance. Its AI‑native architecture enables proactive customer success and B2B support, reducing response times and operational overhead. Plain’s commitment to speed, reliability, and developer‑friendly tooling makes it a compelling choice for companies looking to modernize their customer experience without compromising on performance.
Job Description
Plain is redefining customer support for the next generation of B2B companies, building a platform to help companies build true customer relationships. As a People Operations Manager, you'll be responsible for making sure Plain's People systems work, from tooling and onboarding to performance and culture, partnering closely with the Head of Operations, founders, and functional leads.
Requirements
- 5-6 years of experience in People Operations or a closely related role at a fast-growing startup
- Experience in a global or multi-entity environment, comfortable operating across the US and Europe
- Systems-minded, able to consolidate tools, automate workflows, and improve processes
- Strong ownership and ability to operate without a playbook
- Deep care for culture and performance, and ability to make values real and measurable
Benefits
- Benefits
- Visas
- Payroll changes
