Support Engineer (UK & EU)

Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build real customer relationships.

Requirements

• Experience as a Support Engineer in an early-stage or scaling B2B SaaS company
• Technically strong: you can read logs, write SQL, understand APIs, webhooks, and how systems work under the hood
• Communicate clearly and proactively, especially when things are messy or high-pressure

Benefits

• 401k Matching
• Retirement Plan
• Generous Paid Time Off
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance