Front Desk Associate

Planet Fitness is seeking a Front Desk Associate to provide exceptional customer service and a 'Judgement Free' environment. This role involves greeting members, assisting with memberships, handling inquiries, and maintaining club cleanliness. The position requires a positive attitude, strong communication skills, and a passion for fitness and team satisfaction.

Requirements

• Greet members/guests and assist with checks-in.
• Resolve member concerns and escalate as needed.
• Answer phone and assist callers with inquiries.
• Perform membership functions such as sign-ups, billing updates, and account transfers.
• Perform retail transactions with accuracy.
• Ensure restrooms are clean and stocked.

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• Term Life Insurance
• 401(k) Retirement Savings Plan
• Flexible Spending Accounts
• Vacation
• Sick Time/Holiday Pay
• Free Black Card Membership
• Tuition Reimbursement