Front Desk Associate

Planet Fitness is seeking a Customer Service Associate to provide exceptional customer service and maintain a high-quality environment for members. The role involves greeting members, resolving concerns, and assisting with memberships, retail transactions, and facility upkeep. It’s a supportive team focused on member experience and community wellbeing.

Requirements

• Exhibit a positive attitude
• Handle all interactions with diplomacy and empathy
• Act with integrity and maintain confidentiality
• Have strong communication skills
• Ability to work with tools like computers and equipment
• Ability to lift up to 75 pounds
• Willingness to become CPR/AED Certified

Benefits

• Medical, Dental, and Vision Insurance
• Short-term and long-term disability
• Term life insurance
• 401(k) Retirement Savings Plan
• Flexible spending accounts
• Vacation
• Sick and holiday pay
• Free Black Card Membership
• Tuition Reimbursement
• Employee perks
• Social Events