Customer Service Associate
PlaytechSofia, Sofia-City, Bulgaria
Posted December 19, 2025
Full Time
About the Company
Playtech Managed Services is a company that values diversity, inclusion, and employee growth, offering opportunities for both horizontal and vertical growth.
Job Description
Playtech Managed Services is looking for a Customer Service Associate to deliver exceptional gaming experiences to Holland Casino clients by providing outstanding customer support. The role involves handling customer queries via various channels, resolving issues, and meeting personal and team targets.
Requirements
- High-level verbal and written Dutch skills
- Fluency in English
- Advanced computer literacy
- Excellent communication and multi-tasking abilities
- Flexibility to work shifts
Benefits
- Performance bonuses
- Comprehensive health and dental insurance plans
- Life insurance
- MultiSport card
- Employee assistance program
- Food, travel, and wellness allowances
- 25 days of paid annual leave
- Company-sponsored seminars and training programs
- Social activities and events
