CRM Executive

Plum is a fast-growing app for saving and investing on a mission to grow money for life. They are seeking a proactive and creative CRM Executive to enhance customer engagement through personalised journeys, improving user retention and campaign performance. The role involves building, optimizing, and analyzing multi-channel customer engagement strategies.

Requirements

• Build, run, and optimize multi-channel customer journeys (email, push, in-app).
• Segment like a pro—get the right message to the right person at the right time.
• Collaborate with designers and copywriters to craft communications that get read.
• Track, test, tweak, repeat—always chasing better engagement.

Benefits

• Private health insurance
• Annual training budget
• Plum Premium
• Referral scheme
• Flexible remote working
• Team breakfasts and lunches
• Paid volunteering day
• Team trips
• Inclusive company culture