National Customer Success Manager - Automotive AI (Houston, TX)
PodiumHouston, Texas, United States
Posted November 19, 2025
Full Time
About the Company
Podium is a leading AI company in the automotive space that helps local businesses thrive.
Job Description
Podium is seeking a National Customer Success Manager for Automotive AI to work with high-value automotive customers. The role involves serving as the primary point of contact for dealerships, driving adoption and utilization of Podium's products, and developing strong relationships with customers.
Requirements
- Serve as the primary post-sales point of contact for Automotive dealerships
- Act as the quarterback for a regional territory of large Automotive customers
- Utilize in-depth product and industry knowledge to drive adoption and utilization of Podium products
- Proactively engage with customers during the renewal process to secure renewals and drive customer retention
- Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel