(Canada) Manager, Professional Services
PointClickCareMississauga, Ontario, Canada • Canada
Posted November 12, 2025
122700 - 132000 CAD year
Full Time
About the Company
PointClickCare is a leading health tech company dedicated to enhancing healthcare delivery through AI-driven solutions. With a vast dataset in long-term care, they offer electronic health records (EHR), software for nursing homes, and a marketplace of integrated partners. Their focus on intelligent transitions, insightful interventions, and financial sustainability sets them apart, trusted by over 30,000 provider organizations and major U.S. health plans.
Job Description
The Professional Services Manager will lead the project management team responsible for delivering software solutions and services to customers in the LTPAC markets. The role involves growing and maturing the Professional Services business, managing a team, and working with cross-functional teams to drive operational excellence.
Requirements
- Undergraduate degree or equivalent work experience
- Demonstrated management experience in an enterprise software environment
- Experience managing a diverse and remote team
- Strong operational management, project management, consulting, and process improvement skills
- Experience with change management principles and resilience to adapt with pivots in strategies and goals
- Experience in the planning and implementation of PointClickCare and/or EHR equivalent software
- Demonstrated expertise supporting the sales of professional services
- Demonstrated ability to manage ambiguity and apply problem-solving skills to unique situations
Benefits
- Base salary range $122,700 - $132,000
- Bonus
- Equity
- Benefits