(US) Customer Success Manager - Health Plan (Great Lakes)
PointClickCareUnited States
Posted December 4, 2025
95400 - 106000 USD year
Full Time
About the Company
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change.
Job Description
At PointClickCare our mission is simple: to help providers deliver exceptional care. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
Requirements
- Prior health plan experience
- Exposure to health care organizations required
- Strong written and verbal communication skills
- Excellent organizational, project management & time management skills
- Strong relationships, teamwork, and collaboration capabilities
- Strategic thinking with strong analytical skills and a high sense of urgency to deliver solutions
- Post-secondary education required
- Experience with SaaS or EHR is a definite asset
- Strong entrepreneurial spirit is a strong bonus
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition