Customer Success Manager
PollyDallas, Texas, United States • San Francisco, California, United States
Posted October 7, 2025
Full Time
About the Company
Polly is a mortgage technology leader offering cutting-edge solutions including cloud-native PPE engine and AI platform. These tools empower financial institutions to automate workflows, enhance profitability, and revolutionize loan officer experiences. Polly's innovative approach, driven by data and analytics, sets it apart in the industry with best-in-class flexibility, scalability, and configurability.
Job Description
Polly is seeking a Customer Success Manager to join their rapidly growing team. This role involves building strong customer relationships, cross-selling/upselling, and proactively identifying risks and opportunities. The ideal candidate will be passionate about customers and dedicated to delivering a positive customer experience.
Requirements
- 5+ years in a customer success or adjacent roles
- Excellent customer relationship management, team leadership and development, project management, and communication skills
- Strong technical skillset with experience in a high-growth field
Benefits
- Competitive Compensation
- Comprehensive Health Coverage
- Hybrid Environment
- Employee Benefits
