Bilingual Clinic Office Associate

Positive Impact Health Centers is seeking a Bilingual Clinic Office Associate to join their team. The ideal candidate will have experience in a medical front office environment, be fluent in English and Spanish, and possess excellent communication and interpersonal skills.

Requirements

• Answers multiple phone lines in a professional and courteous manner
• Check in patients and complete patient registration
• Manage patient flow by providing timely check-in procedures upon arrival
• Instruct new patients in completion of medical information forms
• Update required forms for established patient per practice protocol
• Maintains accuracy of patient demographic and insurance information
• Scans insurance cards and driver's license for all new patients
• Collect copays, deductibles, coinsurance and past due balances prior to the patient being seen
• Accurately post payments and provide receipts to patients
• Reconcile daily receipts and money collected with end of day reports
• Notify and promote the patient portal with the patients
• Protects patients' rights by maintaining confidentiality per HIPPA guidelines
• Sorting and distributing incoming mail
• Perform medical coding and billing tasks for non-insurance claims as assigned by manager
• Contact patient on a monthly basis regarding past due balance

Benefits

• Health Wellness day per quarter
• Parental Leave
• Free parking at our locations/bus line accessibility
• Competitive Salary & Benefits
• Automatic 3% Safe Harbor & 2% Profit Sharing (Retirement Program)
• 100% allotted for benefit elections for employees, 50% allotted for benefit elections for employees' spouse/dependents
• Credit Union