Customer Success Manager, SaaS/renewables (Remote in United States)
Power FactorsCollege Station, Texas, United States
Posted July 29, 2025
Full Time
About the Company
Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market.
Job Description
Customer Success Manager, SaaS/renewables (Remote in United States) - Job Summary: Customer Success Manager, SaaS/renewables (Remote in United States) - Job Description: We are seeking a highly experienced industry expert who thrives off of creating value through strong and enduring customer relationships.
Requirements
- Technical Expertise: Deep expertise in SCADA and EMS technologies, both software and hardware, and how the technology is deployed at sites.
- Commercial Orientation: Demonstrated experience in selling or servicing large, complex customers.
- Strategic Mindset: Having a natural knack for rolling up concepts to guide customers through complex discussions and come out with key takeaways
- Strong Communication Skills: Excellent written and verbal communication skills with the ability to communicate complex technical concepts in a clear and concise manner.
- Problem-Solving: Ability to identify and resolve customer issues, with a proactive approach to addressing challenges.
- Customer-Centric Mindset: Passion for delivering outstanding customer experiences and fostering positive relationships.
- Analytical Skills: Ability to analyze customer data and draw actionable insights to improve customer outcomes.
- Team Player: Ability to work collaboratively with internal teams and foster a positive work environment.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
