IT Support Officer
Power HoldingSouth Australia, Australia
Posted February 5, 2026
Full Time
About the Company
Power Holding manages a diverse portfolio of businesses across various sectors in Qatar.
Job Description
The IT Support Officer provides technical assistance and support to end-users, resolving IT-related issues and ensuring smooth operation of computer systems, networks, and software applications.
Requirements
- Assist user in diagnosing, resolving, and documenting hardware and software problems
- Achieve internal SLA's for support
- Perform system backups and recovery on timely basis
- Perform on-site analyze, diagnosis, and resolution of complex computer problems
- Assist with Server installations and setups
- Assist with the administration of Client end Installations
- Assist in network connectivity troubleshooting and firewall maintenance
- Install Complex Software for Desktop Management
- Configure and install personal computer software packages
- Update tickets using Service Desk application based on the SLA and SOP