Customer Success Manager - Central London Office

Powtoon is looking for a commercially minded Customer Success Manager to own revenue retention, drive expansion and act as a strategic partner to our customers in the Enterprise business.

Requirements

• 3–6+ years experience in Customer Success, Account Management, or a commercial post-sales role in B2B SaaS
• Proven experience owning Retention & Expansion targets
• Comfortable managing senior enterprise stakeholders
• Strong numerical and analytical capability
• Excellent discovery skills - able to uncover growth opportunities
• Native-level written and spoken English
• Strong presentation and storytelling skills

Benefits

• Volunteering programs
• Fully stocked office
• Weekly food allowance via Deliveroo
• Cyclescheme